Product Shipping & Delivery Information
1) Orders are shipped and delivered on daily business days before 1300 (GMT + 8).
2) Estimate Delivery lead time will be 7-14 days upon confirmation of your order payment depends on shipping destination.
3) Our Delivery Partner is DHL (Global Mail).
4) Free Worldwide Shipping for purchase above $25.00.
DHL Global Mail (Insured Registered Post)
-DHL Global mail is the most secure and safe shipping method for parcel deliver at reasonable rate.
-Tracking number will be provided within3-4 working days once parcel shipped via email.
-DHL Estimated Delivery Time Frame varies among countries which transition working days exclude Malaysia's Saturday, Sunday and Public Holidays.
Areas |
|
Working Days |
North America |
> |
14 - 20 |
South America, Mexico & East Europe |
> |
20 - 30 |
North, West & Middle Europe |
> |
14 - 20 |
Middle East |
> |
20 - 30 |
South East Asia |
> |
7 - 20 |
South Asia |
> |
14 - 30 |
East Asia |
> |
14 - 30 |
· The above delivery time frame will be based on pas order deliveries experience while still have to depends on local postal service and custom clearance.
· When the package reached your country by DHL , the delivery will still be done by your national post to your doorstep.
IMPORTANT NOTICE
1. All transit times are subject to Customs Clearance, transport conditions and volume of mail traffic.
2. International shipments will be subject to import taxes, duties and customs fees, which are levied once your package reaches the country of destination, and are the Responsibility of the Recipient.
4. We wil resend to you again the parcel if it's confirmed by our local post office for lost package.
5. We will resend to you again once we receive and verify the related photo from you for spoilt parcel. Accident might happen occasionally and yet we always ensure items are packaged with good protection.
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